LSA Interpretation App1.11.1 - App Store

The Language Services Associates (LSA) Interpretation App, formerly known as IRIS, is the ultimate solution for seamless interpreting services right at your fingertips!

With just one tap, you can gain access to live professional video or audio interpreters, ensuring clear communication regardless of language or cultural barriers. The LSA Interpretation App facilitates mutual understanding to create outstanding customer experiences.

LSA’s extensive network of interpreters cover hundreds of languages, including American Sign Language. Rest assured, our service is of the highest quality, ensuring secure and safe interactions, 24/7/365.

Users must have an active account with Language Services Associates to sign in. To set up an account or check your account status, please call LSA Sales at 800.305.9673, or email sales@LSA.inc.

- The LSA App Offers: 
Audio and Video Options: The app allows users to access both audio and video features.
- Connect to Scheduled Calls: Clients can connect to a scheduled call simply by entering the call reference number in the designated field.
- Enhanced Interface: The user-friendly app is easy to access and highly intuitive.
- Improved Client Survey: The app features a quick client survey to capture feedback that allows LSA to assess how our clients are interacting with the app.
- Federation: Users can assign the task of authentication to an external identity provider, which means one less login to remember.


About LSA:
Language Services Associates, Inc. (LSA) offers a full suite of language interpretation and translation solutions to help optimize the experience of limited English proficient patients and customers. Providing native language support improves the efficiency and productivity of staff, raises customer satisfaction levels, and builds loyalty. For thousands of clients worldwide, in hundreds of languages, LSA provides a competitive differentiator in the healthcare, government, financial and banking, insurance, entertainment, sports, hospitality, and manufacturing industries. We work with Fortune 100 companies and organizations of all sizes.

Version History This version includes enhancements to the virtual test room experience and bug fixes 1.11.1 4d ago This version includes enhancements to the virtual test room experience. 1.11.0 5d ago This version has advanced user management support. 1.10.0 Mar 10 - Added Picture-in-Picture Support 1.9.0 10/01/2025 - Updated branding from IRIS to LSA Interpretation App
- Updated Vidyo and Twilio libraries for modern iOS versions
- Various additional updates and bug fixes
- Updated language in Description and Notes 1.8.1 03/19/2024 Updated branding from IRIS to LSA Interpretation App, updated Vidyo and Twilio libraries for modern iOS versions. Various additional updates and bug fixes. 1.8.0 03/19/2024 Updated branding from IRIS to LSA Interpretation App, updated Vidyo and Twilio libraries for modern iOS versions. Various additional updates and bug fixes. 1.8 03/18/2024 This version has advanced bug fixes and updates. 1.7 07/13/2021 This version has advanced bug fixes and updates. 1.6 01/22/2021 bug fixes and feature enhancements. 1.5 01/22/2020 This version of app has better error handling. 1.4 01/16/2019 This version of app has improved error handling. 1.3 11/13/2018 Improvement: when technical issues were impeding users from connecting, we were unable to push a notification of how to get additional help. We now added an alert to call our IRIS technical support team for immediate resolution of connectivity issues. 1.2 08/04/2018 • Improved user experience during slow network connections.
• Added logging to assist in troubleshooting. 1.1 02/13/2018 1.0 01/17/2018